Frequently asked questions
These are the most commonly asked questions about our clothing brand. Can't find what you're looking for? Chat to our friendly team!
Live Chat Support
Get instant help from our fashion experts. Available 24/7 to answer your questions.
Secure Shopping
Shop with confidence. SSL encryption and secure payment processing protect your data.
Fast Shipping
Free shipping on orders over $75. Express delivery available for urgent orders.
We offer a 30-day return policy for all unworn items in their original condition with tags attached. Items must be returned with original packaging and receipt. Sale items are final sale and cannot be returned.
Standard shipping takes 3-7 business days within the US. Express shipping (1-2 business days) and overnight shipping are available at checkout. International shipping times vary by destination, typically 7-14 business days.
Yes! We ship worldwide to over 100 countries. International shipping costs and delivery times vary by destination. Customs duties and taxes may apply and are the responsibility of the customer.
We recommend checking our detailed size guide for each product. Our clothing runs true to size, but sizing can vary between different styles. If you're between sizes, we suggest sizing up for a more relaxed fit.
We use premium, sustainable materials including organic cotton, bamboo fiber, and recycled polyester. All materials are ethically sourced and we're committed to reducing our environmental impact.
Care instructions vary by fabric, but generally we recommend machine washing in cold water and air drying when possible. Check the care label on each garment for specific instructions to maintain quality and longevity.
Yes! We offer a 15% student discount with valid student ID verification through UNiDAYS. The discount applies to full-price items and can be combined with free shipping promotions.
Absolutely! Once your order ships, you'll receive a tracking number via email. You can also track your order by logging into your account or using our order tracking page.
Still have questions?
Can't find the answer you're looking for? Please chat to our friendly team.
Get in touchSecure Checkout
SSL encrypted payments
Premium Quality
Ethically sourced materials
Customer Love
99% satisfaction rate
Verified Brand
Certified sustainable fashion
Quick Actions
Get instant help with these common tasks